Parts Warranty Procedure

We only sell new OE Mercedes-Benz Parts. MBUSA warrants these parts for defects as stated below:

  • 24 months / unlimited mileage ( valid on parts sold as of January 1, 2017 )
  • 12 months / unlimited mileage ( valid on parts sold prior to January 1, 2017 )

If you believe the part is in fact defective, the warranty can be processed at any Authorized Mercedes-Benz Dealer. The defective part MUST be installed on the vehicle when vehicle is taken to the dealer. The dealer will determine if the part does have a warrantable defect. If so, the part will be replaced including the labor at no charge per the MBUSA Over The Counter Spare Parts Warranty. This warranty ONLY covers defective part and labor to replace.

Please notify us if you have a part that has failed, and we will send you the original invoice. This invoice must be presented to dealer for warranty purposes.